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From Strategy
to Platform

AI Strategy 

We advise you from the first idea through to steering every AI use case, aligned with your goals, your processes and your people.

Industry Expertise 

Bespoke AI Platforms 

We start with the use case that pays for itself fastest and develop the platform for all the others around it.

Strategy Meets Technology

AI Consulting and Software Development From a Single Source

Our consultants and developers work in the same projects. After the AI strategy and the potential analysis, the first use case begins without a second company having to get up to speed. From concept to operation we carry the responsibility, including regulation, change management, AI-specific security and governance. We advise independently of vendors, and we offer AI consulting and software development separately as well.

Zwei Berater von BLACKFIELD AI arbeiten gemeinsam am Bildschirm.

AI Strategy

Holistic advice, aligned with your goals, your processes and your people – from the first idea through to steering every use case.

  • Potential Analysis

    We go through your processes with your business units and measure every idea against your goals. After four weeks you hold: a scored list of all ideas, an order to work through them, the first use case with effort and benefit – estimated by the people who will develop it – and a decision paper for the management board.

  • Operating Model

    Who is responsible for AI, who decides on new ideas, what staff may do with AI and who runs the systems – we settle that, at the size your organisation needs: different for a freight forwarder with one IT lead than for a bank with a regulator and a works council.

  • Adoption

    New AI in production needs explaining, and we take that on: the conversations with the works council, informing managers and staff, training the people who work with it every day. At one bank we were responsible for the entire internal communication around the roll-out.

Where AI Delivers the Most Impact

Get in touch and we’ll talk through your options.

Schedule a Meeting
Besprechung im Büro von BLACKFIELD AI.

Bespoke AI Platforms

From the First Use Case to a Platform for the Whole Company

We start with the use case that pays for itself fastest and develop the platform around it: the connections to your systems, the permissions governing who may access what, the logging for auditors. Every further use case builds on that foundation and therefore costs less than the first. At several clients, dozens of use cases now run on one platform.

  • Independent of Vendors

    Which language model does the work and where it runs is decided by the use case: data protection, cost, accuracy. We develop the platform so that model and environment stay exchangeable when something better comes along.

  • In Your Own Environment

    The platform runs in your own environment and your data stays with you. Before it goes live, our own experts test it for attacks and close the gaps they find.

Industries

Expertise Across Industries

From regulated finance to manufacturing, every industry needs AI that runs in operation and holds up before data protection, the works council and the regulator. We know the processes, systems and rules of the industries we work in and carry what we learn in one into the next. You get approaches that have already proven themselves.

From Pilot Project to AI in Everyday Use

Many institutions have introduced their first AI tools, yet the benefit often stays limited to isolated cases. At the same time, every application has to meet the requirements of supervisors, data protection and internal audit. We anchor AI in the business units in a structured way: secure, traceable and with measurable benefit.

View industry page: Banks & Savings Banks

  • Standard Use Cases

    Proven use cases for analysis, review and research, tailored to the requirements of each business unit.

  • AI Enablement

    Employees learn to use AI safely in their own daily work. New ideas are picked up and implemented deliberately.

  • Client Advisory

    AI takes over preparatory steps in advisory work, leaving more time for the personal conversation with the client.

More Demands on Sales and Back Office

Growing documentation and training obligations, new products and many manual processes tie up capacity in sales and the back office. We use AI at insurers and brokers where it brings noticeable relief, always keeping data protection and regulation in view.

View industry page: Insurers & Brokers

  • Sales Training

    An AI coach trains advisory conversations, product knowledge and exam preparation, flexibly and close to practice.

  • Advisory Documentation

    Advisory conversations are documented in a structured way. The adviser reviews and approves.

  • Case Processing

    Applications, contract changes and cancellations are captured, checked and routed to the right department faster.

Valuable Time Goes Into Routine Work

Orders, enquiries and invoices reach dispatch and customer service through many channels and in all kinds of formats. Data is transferred by hand, quotes are compared laboriously. We integrate AI into your existing systems so your team can focus on customers and operations.

View industry page: Logistics & Freight Forwarding

  • Order Entry

    Read order data from emails and documents automatically and create it in the transport management system.

  • Quote Management

    Gather freight rates, compare them and quickly turn them into a reliable customer quote.

  • Inbox and Invoices

    Prioritise and route emails, read incoming invoices and check them automatically.

Valuable Knowledge, Hard to Reach

Service, workshop and administration generate valuable information every day, yet much of it is documented by hand and hard to find later. With demographic change, experience is also at risk of being lost. We make this knowledge usable with AI and relieve your teams of routine tasks.

View industry page: Manufacturing

  • Service and Maintenance

    Write field service and repair reports efficiently and make the findings available for future jobs.

  • Order Processing

    Match purchase orders, order confirmations and shipping documents automatically and prepare them.

  • Technical Knowledge

    Fast access to manuals, documentation and experience for service, sales and engineering.

Security of Supply Amid a Growing Skills Shortage

Utilities operate critical infrastructure under strict regulatory requirements while skilled workers are increasingly scarce. Customer service, project business and technical operations are all under pressure. We use AI where it relieves the load, securely in your own environment.

View industry page: Energy & Water Utilities

  • Customer Service

    An AI voice assistant takes standard requests around the clock and hands complex cases to your team.

  • Tender Monitoring

    Identify relevant tenders automatically and assess them against your criteria.

  • Technical Knowledge

    Fast access to technical rules, plant documentation and operating experience.