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AI for Insurers and Brokers
Sales training, advisory documentation and case processing: AI where most of the time is lost today.
The Situation
More Demands on Sales and Back Office
Insurers and brokers face growing demands. Advice has to be documented without gaps, training has to be proven and new products have to be established in sales within a short time. At the same time, applications, contract changes and claims reach the back office through all kinds of channels and are often still processed by hand. We relieve sales and back office with AI that fits into existing processes and takes data protection and regulatory requirements into account from the start.
Use Cases
Where We Start
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How our client describes us
“Effective. Strategic. Tailored.
It is not only the description that fits - the people live up to their promise too. With BLACKFIELD AI, sound AI expertise and tangible relief have found their way into our work processes. At the same time, we benefit from concrete support on regulatory matters that emerged from our work together.”
Guardrails
Frequently Asked Questions
With an AI coach that enables realistic practice conversations with virtual clients, helps with exam preparation and teaches knowledge about new products. Intermediaries train flexibly and from anywhere, and their learning progress stays traceable.
The advisory conversation is only recorded with the client’s consent and prepared as minutes according to your documentation requirements. The adviser reviews, adds to and approves them. Together with your data protection officer, we decide for each use case which data a model may use.
In European data centres or in your own environment, depending on the use case and your company’s requirements.
AI reads incoming applications, contract documents and cancellations, checks them for completeness and routes them to the right department. Advice and decisions stay with your employees.