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AI for Energy and Water Utilities
Customer service, project business and technical knowledge: AI for utilities and their partners, securely in your own environment.
The Situation
Security of Supply Amid a Growing Skills Shortage
Energy and water utilities operate critical infrastructure and are subject to strict security and regulatory requirements. At the same time, experienced specialists are retiring while customer enquiries and documentation duties increase. Technical knowledge is often spread across documents, technical rules and a few heads, and new projects have to be spotted early. We use AI specifically where it relieves the load, in your own environment and with clearly defined limits.
Use Cases
Where We Start
Guardrails
Frequently Asked Questions
In their own environment and with clearly defined limits. The platform runs on your side, and before it goes live our security experts test it for vulnerabilities.
No. We start in customer service, knowledge and administration. Grid and plant control remain untouched.
It takes orders and standard requests around the clock, records the necessary details and hands more complex requests to your team. You stay reachable even at peak times.
AI continuously searches public procurement platforms for suitable tenders and assesses them against your technical criteria. Your team concentrates on the projects with the best prospects.