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AI for Logistics and Freight Forwarding

Orders, quotes and invoices: AI that fits into your existing systems.

The Situation

Valuable Time Goes Into Routine Work

At freight forwarders and logistics companies, many processes run through the email inbox. Orders, enquiries and invoices arrive in all kinds of formats and have to be transferred into the transport management system by hand. For quotes, rates are requested from various providers and compared laboriously. This ties experienced employees to routine work. We integrate AI step by step into your existing system landscape, so that every building block brings relief right away.

Use Cases

Where We Start

  • Order Entry

    AI reads order data from emails, PDFs and spreadsheets and creates it directly in the transport management system. Your team only checks where details are missing or unclear.

  • Quote Management

    Requests to carriers and service providers are created automatically, replies collected and compared by cost and transit time. A well-founded quote for your customers is ready in a short time.

  • Inbox and Invoices

    Incoming emails are prioritised and assigned to the right cases. Incoming invoices are read and matched against the order and the agreed terms.

Discover Your AI Potential

Get in touch and we'll talk about your possibilities.

Besprechung im Büro von BLACKFIELD AI.

In Practice

LogisticsConnect 2026

As technology partner of the trade fair in Bremen, we translated international panels and talks live, with around 50 ms latency and correct logistics terminology. Read the article

Guardrails

  • Your Systems Stay

    No system change, no data migration. The platform is connected to your existing systems, and you decide who may access what.

  • Your Team Stays in Control

    AI prepares and drafts. Your team approves what goes to customers, partners or authorities.

Frequently Asked Questions

AI reads order data from emails, PDFs and spreadsheets and creates it directly in the transport management system. Your team only checks where details are missing or unclear.

No. There is no system change and no data migration. The platform is connected to your existing systems, and you decide who may access what.

Requests to carriers and service providers are created automatically, replies collected and compared by cost and transit time. A well-founded quote for your customers is ready in a short time.

No. AI prepares and drafts. Your team approves what goes to customers, partners or authorities.